INNOVATION is our THRIVE
INNOVATION is our THRIVE
INNOVATION is our THRIVE
INNOVATION is our THRIVE
Technical
Setup
Cloud & SaaS
Collaboration
Connectivity
IoT
Marketing Solutions
Security
Improve Your Experience
We have the best experts to elevate your business to the next level.
We provide a wide range of IT solutions and business processes to its clients worldwide.
Our Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed in creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen.
Why Westshore
We are a company focused
primarily on Small-to Medium-sized businesses
in the contact center industry.
Inbound Customer Services
Customer Support is the process of creating happy customers by providing quick, effective resolution of their issues.
Telephone Answering
Providing the customer with information about a company's products or services in order to create interest in the brand
Awesome Team
We are experienced in providing high quality solutions to clients in diverse business areas.
Technical/Helpdesk support
We provide technical support services in an effort to help customers with technology or software issues.
Let's do Support Business First Class Quality
We have the best experts to elevate your business to the next level, try is and you will see!
100
Expert Team
100
Satisfied clients
10
Years in the industry
100
Projects
Testimonials
Westshore BPO services has helped us to reduce cost and increase our quality services to our client.Michael Paul
We were not satisfied with our outsourcing partner due to quality of service. We are happy with westshore BPO that they are able to meet the SLA.Riya Allen
Our Services
We provide our clients with state of supports
HR Management
WestShore BPO long term success will be its ability to recruit, train, retain and develop its human resources
Center Management
Become the largest and most recognized Contact center service provider in Bangalore for small-to-medium sized enterprises..
Technology
We are fully redundant with our Cisco Router, Firewalls, and the entire LAN connectivity. it is utilizing software-based PaBX/Dialer system from Asterisk.
Telesales
Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
TeleMarketing
Providing the customer with information about a company's products or services in order to create interest in the brand
Cold Calling
Use scripts to provide information about product’s features, prices etc. and present their benefits
Verification
Ensure all verifications sent out are followed up on in a timely manner. Quality assurance and data review of information .
Customer Support
Respond to customer queries in a timely and accurate way, via phone, email or chat
