Program Management

WestShore BPO System

Program Management

The Initial stage of implementation consist of gathering concrete data necessary for training, systems integration, quality assurance, and other information needed for the program. The implementation manager works directly with the client to determine all the requirements that the centre will need to attain the objectives of the client for staffing concerns the HR manager will be informed by the implementation manager for staffing requirements and explain the training objectives, so that a proper allocation for training would be prepared.