Security and Facility
Facility:
To date, WestShoreBpo has a total seating capacity of 200 seats at Bangalore, a prime business location that is convenient to public transportation, proximity to Telco nodes and a dependable power grid. Our office has special amenities like coaching rooms, lounge area, full-sized pantry rooms, conference rooms, and recreational/training room facilities.
WestShoreBpo’s facility in Bangalore has a unique environment which is different from the other call centers. In fact, the facility helps reinforce the family environment that we have been able to develop in the company. The end result is that employees feel more
at home and attrition is kept at a minimum.
Our call center has been setup to be very flexible and accommodate expansion requirements for our SME clients
Our BPO and consulting services can help your business:
- Reduce operating costs
- Improve efficiency and productivity
- Enhance customer service
- Increase revenue
Security:
Data Security Network and IT infrastructure is located in a secured user accessed location for IT personnel only. All Data entry points (workstations, servers, etc) are password protected for different level of user access, and physical data entry points are all disabled. External breaches are prevented through several layers of firewall protection and antivirus software. Lastly, monitoring and audit processes are implemented randomly by selected personnel
Physical Security of the facility has full 24/7 detailed security which prevents any physical premise breach. Also, all the exit doors are monitored with CCTV screens. Access rights are permitted with the use of different level proximity card access
Confidentiality Policies Client security and confidentiality represent one of the most valued premium services we offer. All employees sign confidentiality agreements prior to actual job assignments that are subject to the local laws of India can be prosecuted if breaches have occurred.
